Travel support
Booking help and quick answers
Most straightforward trips can be searched online. Find answers about booking, fees, changes and cancellations below, or contact our travel desk.
Do I need to call to make a booking?+
No. Search online, review the details and submit your request. We confirm availability and the final total before payment.
What can I book online?+
You can search flights, hotel stays and rental cars. Hotel and rental availability opens through our provider search links.
Are taxes included in the displayed price?+
Mandatory taxes and fees known to us are included in the displayed total. Optional extras are presented separately.
What is the online service fee?+
The $35 fee is per traveler for flights and per booking for hotels and rental cars. It appears as a separate line before payment.
Can I change or cancel a booking?+
Contact the provider or our travel desk with your booking details. The provider’s rules determine eligibility and any charges.
Can you help with a multi-city trip or a group?+
Yes. Contact the travel desk for multi-city trips, groups of 10 or more and special assistance.
Will you call me after I submit an online request?+
We contact you by email unless you ask us to call.
What happens if the price changes before payment?+
We will share the updated total for your approval. Nothing is charged until you accept and pay.
Who handles my hotel or rental car reservation?+
The provider shown in the search flow handles the reservation, payment and its booking terms.
How do I reach the travel desk?+
Call +1-800-957-1989 or send us a message through the contact page.
Still have a question?
Talk with the Travelosuperb.com travel desk.